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SWIM GROUP FAQs

  • What are the prerequisite swim requirements for Lifeguard Training?
    CLICK HERE to see what the pre-requisites are for Lifeguard Training.
  • What are the prerequisite requirements for Water Safety Instructor Training?
    CLICK HERE to see what the pre-requisites are for Water Safety Instructor Training.
  • How old do you need to be to enroll in training courses?
    Lifeguard Training: 15 by the last day of the course Water Safety Instructor: 16 by the last day of the course
  • Supply List: Lifeguard Training Course
    Proof of American Red Cross Blended Learning Completion 2 - 3 Towels Snacks Lunch Water Change of dry clothes Sunscreen Any needed personal Items
  • Supply List: Lifeguard Review Course
    Current Lifeguard Training Certification Record Towel Snacks Water Sunscreen Any needed personal Items
  • Supply List: Water Safety Instructor Course
    Proof of American Red Cross Blended Learning Completion 2 - 3 Towels Snacks Lunch Water Device to access the internet Change of dry clothes Sunscreen Any needed personal Items
  • How do I reach my instructor?
    You can complete the ‘contact us’ form, or email us at swimgruoup@darninggroup.com and your instructor will reach out to you. We will do our best to get back to you with in 24 hours.
  • How can I find my Receipt?
    Head to your email and search notifications@wixevents.com or send us an email at: swimgroup@darninggroup.com and we will get it sent to you.
  • How do I find my current certifications?
    Visit redcross.org/take-a-class/digital-certificate
  • How do I keep my WSI Certification current?
    To be recertified as a Water Safety Instructor, instructors must: 1. Teach or co-teach at least one course of record during the certification period. 2. Successfully complete the Water Safety Instructor Recertification Assessment within 90 days prior to their expiration date. To gain access to your Water Safety Instructor Recertification Assessment: Log in to the American Red Cross Learning Center at https://www.redcrosslearningcenter.org/s/ then select 'classes I'm taking' from the top menu bar. If the assessment is not available there, you can Click to Chat on the site, call (1-800-red-cross) or email at support@redcrosstraining.org. ​ Let us know if you or your Water Safety Instructors have further questions. ​ Teaching only Water Safety Presentations, Water Safety Today or Longfellow’s WHALE Tales does not meet the recertification requirements.
  • How do I keep my Lifeguarding Certification Current?
    Lifeguarding Review classes are designed to update your skills and to renew your current Red Cross Lifeguarding certification for another 2 years. Current certification (or expired by 30 days) in Red Cross Lifeguarding/First Aid/CPR/AED is required to participate in the review course. Current certification is required to work as a Lifeguard.
  • What is the link to the American Red Cross Learning Center?
    https://www.redcrosslearningcenter.org/s/
  • Can I do the American Red Cross Online learning on my phone or tablet?
    No, the program works best on a PC with Google Chrome.
  • I am having trouble with the American Red Cross Blended Learning Component, who should I talk with?
    The American Red Cross. There are multiple ways to reach them: 1-800-RED-CROSS, support@redcrosstraining.org or https://www.redcrosslearningcenter.org - Click to Chat We recommend the Click to Chat. Be mindful of their hours of service and support.
  • Can I host a Lifeguard, Water Safety Instructor, or First Aid & CPR class at my facility?
    You bet! To work with someone please complete the ‘contact us’ form at the bottom of our homepage, and someone will reach out to you.

Proof of American Red Cross Blended Learning Completion

2 - 3 Towels

Snacks

Lunch

Water

Change of dry clothes

Sunscreen

Any needed personal Items

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